Information We May Collect

We may collect personal information that you voluntarily provide to us when you contact Acon Tobacco, complete a form, request information, or communicate with our team.

This information may include your name, company name, job title, country or region, email address, telephone number, business inquiry details, message content, and any additional information you choose to provide.

We may also collect limited technical information when you visit our website, such as IP address, browser type, device information, pages visited, time spent on the website, referring pages, and general website usage data.

How We Use Your Information

Acon Tobacco may use the information we collect to respond to inquiries, evaluate business opportunities, communicate with potential partners, provide information about our brands and products, manage distributor or retailer requests, improve our website, maintain internal records, and ensure responsible business communication.

We may also use your information to comply with applicable legal obligations, regulatory requirements, import and export procedures, age-related restrictions where applicable, and market-specific compliance requirements related to tobacco products.

We do not use personal information for purposes that are unrelated to our business activities or inconsistent with this Privacy Policy.

Business and Partnership Inquiries

As Acon Tobacco operates in a regulated industry, many inquiries submitted through this website may relate to distribution, wholesale, retail cooperation, brand representation, production, manufacturing, or international trade.

When you submit a business inquiry, we may use the information provided to assess the nature of the request, verify commercial relevance, contact you for additional details, and direct your inquiry to the appropriate department, representative, or regional partner.

All tobacco-related business communications are intended for professional, commercial, and legal-age audiences only.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience, understand website performance, analyze visitor behavior, and maintain website functionality.

Cookies are small files stored on your device that help the website operate efficiently. Some cookies may be essential for the website to function properly, while others may help us understand how visitors use our website.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of the website.

If we use third-party analytics tools, such as website traffic measurement or performance tools, these services may collect limited technical information in accordance with their own privacy policies.

Sharing of Information

Acon Tobacco does not sell personal information.

We may share information only when necessary with trusted service providers, website hosting providers, technical support providers, professional advisors, logistics or commercial partners, affiliated companies, regional representatives, or relevant authorities where required by law.

Any sharing of information is limited to what is necessary for business, technical, legal, or operational purposes.

International Data Transfers

As Acon Tobacco operates with an international business perspective, personal information may be processed or accessed in different countries depending on the nature of your inquiry, location, or business relationship.

When information is transferred internationally, we aim to ensure that appropriate measures are taken to protect personal data in accordance with applicable data protection standards.

Data Retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

This may include responding to inquiries, maintaining business communication records, evaluating partnership opportunities, complying with legal obligations, resolving disputes, and protecting our legitimate business interests.

When personal information is no longer required, we will delete, anonymize, or securely store it in accordance with applicable requirements.

Data Security

Acon Tobacco takes reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no online system, website, email communication, or digital transmission can be guaranteed to be completely secure. Users should also take care when submitting information online.

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information. These may include the right to request access to your personal data, request correction of inaccurate information, request deletion of your information, object to certain processing activities, restrict processing, or withdraw consent where applicable.

To exercise any privacy-related rights, you may contact us using the details provided in this Privacy Policy.

We may need to verify your identity before responding to certain requests.

Age Restriction and Regulated Industry Notice

Acon Tobacco operates in the tobacco industry, which is subject to legal restrictions, age requirements, advertising limitations, and market-specific regulations.

This website and its communications are intended for professional, commercial, and legal-age audiences only. We do not knowingly collect personal information from individuals under the legal age required in their jurisdiction.

If we become aware that personal information has been submitted by an individual who does not meet the applicable legal age requirement, we may delete such information.

Links to Other Websites

Our website may contain links to third-party websites, brand pages, partner platforms, or external resources.

Acon Tobacco is not responsible for the privacy practices, content, security, or policies of third-party websites. Users should review the privacy policies of any external websites they visit.

Updates to This Privacy Policy

Acon Tobacco may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or data protection practices.

The updated version will be published on this page with a revised effective date. Continued use of the website after any updates means that you accept the revised Privacy Policy.

Contact Us

For questions regarding this Privacy Policy or how Acon Tobacco handles personal information, please contact us:

Acon Tobacco Industries
Also Known As: Acon EAS, Acon Group of Companies
Address: RI6 Boquerón N. 729, Barrio, Mariscal Estigarribia, P.O. Box: 1416, Asunción, Paraguay
Phone: +595 974 37 30 30
Email: info@acontobacco.com

Effective Date

This Privacy Policy was last updated in May 2026.